Soothe & Heal Balm/Hidradenitis Suppurativa (HS) Balm FAQ

Frequently Asked Questions

Q: Can I use the balm on wounded and sensitive skin?
A: Yes. Soothe & Heal Balm is carefully formulated for delicate and broken skin, including open wounds, weeping lesions, and areas prone to irritation. It contains soothing botanicals like calendula, plantain, and chamomile that support healing without stinging or clogging pores.

Q: Is this balm effective for Hidradenitis Suppurativa (HS)?
A: Yes. This balm was specifically created with HS in mind. It helps reduce inflammation, soothe pain, calm irritated skin, support drainage of boils, and neutralize odor in flare-prone areas such as the groin, underarms, thighs, and buttocks.

Q: How do I apply the balm to HS boils and cysts?
A: Clean the area first. Then apply a thin layer to the affected area during the day and a more generous amount at night to help draw out infection, reduce pain, and support healing. Consistent use can help manage flare-ups.

Q: Can I use this balm if I’m pregnant or breastfeeding?
A: While all ingredients are natural, our balm contains essential oils. We recommend consulting your healthcare provider before use during pregnancy or breastfeeding to ensure it aligns with your personal health needs.

Q: Can I use the balm as a moisturizer on my face?
A: Yes. The balm is made with non-comedogenic oils like jojoba and camelina, which makes it suitable for facial use—especially for those dealing with cystic acne, irritation, or scarring. Avoid the eye area.

Q: Can this help with cystic acne?
A: Yes. The balm contains antibacterial, anti-inflammatory, and skin-repairing botanicals that are especially helpful for calming deep, painful cystic acne and preventing scarring with continued use.

Q: Will this help with razor bumps and folliculitis?
A: Yes. It’s excellent for post-shaving irritation, ingrown hairs, and inflammation caused by clogged follicles. Apply a small amount after shaving or waxing to calm the skin and prevent bumps.

Q: Can this be used on eczema and psoriasis?
A: Yes. The balm is deeply moisturizing and contains barrier-repairing herbs like calendula and licorice root that help relieve itching, dryness, and inflammation associated with eczema and psoriasis.

Q: Can it help with impetigo or bacterial infections?
A: While not a replacement for medical treatment, this balm includes antimicrobial herbs like clove, neem, and black seed oil that can complement healing for mild bacterial skin issues.

Q: Will this clog pores?
A: No. It’s formulated with low-comedogenic oils and essential oils that allow the skin to breathe, making it safe for acne-prone and reactive skin types.

Q: When will I see results?
A: Some users notice relief within a few uses, especially for pain and inflammation. Healing of cysts, scarring, and deeper concerns may take consistent use over several days or weeks.

Q: How often can I apply it?
A: Use 1–2 times daily. Apply a light layer during the day and a generous amount at night for deeper support.

Q: Is this balm safe for intimate areas?
A: Yes. Soothe & Heal Balm was designed for use on the groin, underarms, thighs, and other friction-prone areas. It’s gentle, soothing, and non-irritating.

Q: How long will it last?
A: The balm is best used within 12 months after opening. Store in a cool, dry place away from direct sunlight.

Q: Is this product made in Canada?
A: Yes. Every jar is handmade in small batches in Canada using high-quality, carefully sourced ingredients.